DiMarzio was founded on the spirit of continuous improvement and a passionate reverence for our vintage roots. Our parts hold to these same ideals, because we know that the performance of your pickups is only as good as the parts connecting them. So, we searched the industry for the most robust, reliable, and finest sounding electrical parts to offer our customers, including many parts that are custom-built specifically for DiMarzio.
Output jacks are the only electrical part on a guitar that rely on a mechanical connection, making their design and build quality critically important. They must maintain a firm grip and keep delivering uninterrupted sound even when we bump the guitar plug, step on the cable, or get ourselves wrapped around a mic stand. And we need them to withstand these daily rigors for years without fail. That’s why DiMarzio only offers Switchcraft® jacks to our customers, the best built, truest-sounding, time-tested jacks on the market. We use them in our personal guitars and the shop instruments, because their sound is right and the grip is tight … enough said.
Fast Shipping and Professional Packing
We offer a wide range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel are well educated and will package the items according to our exact and precise specifications. Your goods will undergo an exhaustive examination before they will be securely packaged before being shipped. We ship to hundreds of thousands of customers every day across different countries. This is a testament to our dedication to being the biggest online retailer in the world. The warehouses and centers of distribution are located in Europe and the USA.
Orders that contain more than one item are assigned processing periods in accordance with the item.
Prior to shipping, we check the item thoroughly before sending the items. The majority of orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.
Returns
The inventory is always changing and we do not control it completely due to the fact that many parties are involved, which includes our warehouse and factory. This means that the actual stock could change at any time. It is possible that you will not receive your order after it has been placed.
Our policy lasts thirty days. If it's been more 30 days since you made your purchase, we unfortunately can't give you a full refund or exchange.
You are able to return an item if it is unused and is in the same condition when you received it. You must have the item in its original packaging.
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